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Microsoft Certified Systems administrator (MCSA), also known
LAN administrator, network administrator, information
systems administrator, network operations analyst, network
technician, or junior network engineer, is an IT
professional who manages an organization’s PCs and LAN
network. This management includes rolling out new equipment,
as well as performing corrective and preventative measures
on existing equipment.
Duties of an MCSA, for
which nearly every network out there requires at least one,
include the installation, configuration and maintenance of
PCs, networking equipment and network operating systems. As
well, an MCSA must deal with patching systems where
necessary as well as locking down systems so that only
authorized personal can access and use them. Microsoft
network administration is a rather highly technical role. A
good understanding of Microsoft Windows network operating
systems, network equipment and networking protocols is
essential, as well as a basic ability to program scripts and
batch files. However, relatively strong interpersonal skills
are also important, as the MCSA must understand the
networking needs and problems of users and be able to
address those issues in a timely fashion. Lastly, an MCSA
must be diligent at documenting the network as well as be
proficient at troubleshooting problems, often under tense
situations. This includes knowing when to give up trying to
be the hero when solving a problem and having the humility
to go to outside sources for help.
A person may consider
entering this field after attaining a Computer Science or
Computer Engineering university degree or a one or two year
computer diploma from a local technical institute. However,
some Microsoft Certified System Administrators are quite
proficient without this recommended educational background.
A large dose of caution is also important, as is the ability
to plan for what-if scenarios and to remember to provide
management and users with a heads up on system changes and
upgrades.
An MCSA often moves on to
becoming a Microsoft Certified Systems Engineer (MCSE) and
reap higher salary rewards as a result. As well, those with
exceptional communication and interpersonal skills often
slide into management roles, but not generally until first
becoming a MCSE.
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